Wondering how to return your order? Don't worry, it's simple - and FREE in the UK and EU!
Returning an item from the UK
Click here to print a pre-paid Royal Mail return label.
Returning an item from Germany
Wie funktionieren Rücksendungen bei Abbott Lyon?
Keine Sorge - Rücksendungen sind ganz einfach und für Kunden aus EU-Ländern KOSTENLOS!
Click here to print a prepaid DPD return label.
Returning an item from the EU
Contact email@example.com to request a pre-paid return label.
Do ask the Post Office for a proof of postage receipt, wherever in the world you are!
Rest of the world
If you are outside of the UK or EU, please arrange postage to the below address.
The customer will be responsible for the return cost.
Abbott Lyon Returns,
We recommend sending returns via a signed for service, and do ensure you obtain proof of postage receipt from the courier.
Please make sure that your return is within 30 days and meets the terms of our Returns Policy.
Please send your return along with your original invoice (or just write a note with your order number, name & address), the reason for return and if you’d like a refund or exchange.
Failure to include this information will delay the returns process.
We will email you to confirm once your return has been processed.